Shipping & returns.
Effective August 5, 2026
Free Will goes on sale November 2026. Here’s how orders will work from day one.
Shipping
Orders ship within the United States, out within 2 business days. Shipping is a flat $5 on orders under $100 and free on orders over $100. Subscriptions always ship free. United States only at launch.
Damaged or lost orders
If your order arrives damaged or never arrives, email hello@freewillelixirs.com within 7 days with your order number (and a photo, if damaged). We’ll replace it. No hassle, no forms.
Returns
Unopened tubs can be returned within 30 days of delivery for a refund of the product price; return shipping is on you. To start a return, email hello@freewillelixirs.com with your order number.
Opened product
We don’t offer a money-back taste guarantee. Every milligram is printed on the label, so you know exactly what you’re buying before you order — that’s the deal we’d want as customers, and it keeps the price honest.
Subscriptions
Skip, pause, or cancel anytime — it’s in the name. Changes apply from your next renewal; cancel before a renewal processes and you won’t be charged for it.
Refund processing
Approved refunds go back to your original payment method within 5–10 business days, depending on your bank.
